Happy@Home Project Telephone Befriender - Daventry & South Northants Districts

Happy@Home Telephone befrienders provide a lifeline for elderly people who are feeling socially isolated and vulnerable in the community. Our Telephone befrienders give a regular weekly call to an elderly resident, providing them with a listening ear and monitoring their general well-being. Telephone befrienders do far more than just have a chat with people - they build relationships that support isolated elderly people, especially those who are too frail to leave their homes and have little contact with the outside world.

All our volunteers receive induction training and are given on-going support by our project co-ordinators.

We require reference checks from 2 people who are not related to you.

If you have up to hour a week,  and like talking to older people,  then why not contact us for an informal chat and more information?


Patience, empathy and understanding of older peoples' needs - e.g. talking slowly and clearly.

The ability to keep records of your calls and volunteer hours.

A clear sense of personal boundaries and confidentiality.

Trustworthy and reliable.

No formal skills required.

All training given.


  • Age restrictions
    18 and over
  • DBS check required
  • Equal Opportunities Policy
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 08/03/2021

End Date: 08/03/2022

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening Yes Yes Yes Yes Yes Yes Yes

Availability Details

Flexible to suit you and your befriendee

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Community Action Northants is a LION project - an alliance of Volunteer Centres in Northamptonshire

  • LION
  • Kettering Voluntary Network
  • Nene Valley Community Action
  • Corby Voluntary and Community Services
  • SNVB
  • Volunteer Centre Daventry