Telephone Befriender

There are 23,000 visually impaired people in Northamptonshire; loneliness is a common but rarely discussed issue.

If you’re passionate about making a positive impact but find it challenging to commit to in-person activities, telephone befriending might be the perfect fit for you.

We’re actively looking for volunteer befrienders who can offer companionship through heartfelt conversations to some of our most isolated clients.

A simple chat can brighten someone’s week, add variety to their days, and alleviate feelings of loneliness.

The role requires two character references, a clear DBS check and a committed attitude.

Skills

You will be matched with an appropriate person so that you can call them once a week to check in and have a friendly chat.

Full training and support provided.

Use of your own phone is required. However, we will never pass on your contact details to our service users – leaving you fully in control.


Details

  • Accessibility
  • Age restrictions
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 10/02/2026

End Date: 28/11/2026

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening Yes Yes Yes Yes Yes Yes Yes

Availability Details

Time commitment: once a week at a mutually convenient time for both you and your visually impaired match.


Location

This opportunity is available Countywide.


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Community Action Northants is an alliance of Volunteer Centres in Northamptonshire

  • CAN
  • Kettering Voluntary Network
  • Serve
  • SNVB
  • Volunteer Centre Daventry
  • Voluntary Impact Northamptonshire