Volunteer Transport Admin Assistant for SERVE

Are you a friendly voice on the phone and enjoy helping others? We’re currently looking for volunteers to support our busy Transport office with some essential admin duties — and we’d love to have you on board!

You’ll be answering incoming calls and returning calls to service users who’ve booked a medical journey with one of our amazing volunteer drivers. Your role will be to confirm pick-up times and journey details — a vital task that helps everything run like clockwork and ensures our users feel supported and reassured

You’ll be part of a warm, welcoming team who truly appreciate your time and effort. Plus, there’s always plenty of tea, coffee, and good conversation to go around!

Skills

Make a tangible difference in someone’s life

Meet new people and be part of a welcoming team

Flexible hours to suit your lifestyle

Full training and ongoing support

Details

Age restrictions
18 and over
DBS check required
Equal Opportunities Policy
Health and Safety Policy
Upon Request
Ongoing support
Training provided
Volunteer induction
Volunteer Policy
Volunteers covered by insurance
Written role description

When can I volunteer?

Start Date: 07/08/2025

End Date: 31/08/2026

	Mon	Tue	Wed	Thu	Fri	Sat	Sun
Morning	Yes	Yes	Yes	Yes	Yes	No	No
Afternoon	Yes	Yes	Yes	Yes	Yes	No	No
Evening	No	No	No	No	No	No	No

Availability Details

We’re ideally looking for someone who can spare 3–4 hours in the morning or afternoon, whichever suits you best. Flexibility is key, and we’ll work around your availability.